Subaru Enthusiasts Car Club of the Sierras - View Single Post - Shop ruined my gf's alignment, need some advice

bigrobwoot · 2009-07-26, 09:16 PM

My girlfriend's clutch started slipping a couple weeks ago in her Jetta. So, on Joel's recommendation, I took it to La Union on Thursday and got it back Friday evening. They did a great job on the clutch, no chattering, and I got all the old parts (upon request), so I can only assume they put all the new ones on the car.

The only problem is, they really f'ed her caster. I test drove it after we got it back, but I was only paying attention to how the clutch felt. Since she knows the car better than me, she said the steering felt weird. I knew what it was right away, but had her pull over. I could see it right away, I'd guess at least 5 degrees deifference between the 2 sides.

I'm planning on taking it back tomorrow, but I need dome advice on what to do. Obviously, I'm going to ask them to fix it, but I doubt they will. If they refuse, what do I do then? Call the cops? Seems a little extreme, and I doubt they can do anything to fix it in a timely manner, and I hate cops and don't want them involved,but it might work. The threat might work well, because I doubt all of them are legal... Any other options? Any suggestions would be great, thanks!

2009-07-26, 09:16 PM	#1
bigrobwoot EJ251 Real Name: Rob Join Date: Jun 2008 Location: Reno Posts: 679 Car: 2019 CBS WRX Premium Class: Middle Shoot for the moon, because even if you miss, you'll still be among the stars	Shop ruined my gf's alignment, need some advice My girlfriend's clutch started slipping a couple weeks ago in her Jetta. So, on Joel's recommendation, I took it to La Union on Thursday and got it back Friday evening. They did a great job on the clutch, no chattering, and I got all the old parts (upon request), so I can only assume they put all the new ones on the car. The only problem is, they really f'ed her caster. I test drove it after we got it back, but I was only paying attention to how the clutch felt. Since she knows the car better than me, she said the steering felt weird. I knew what it was right away, but had her pull over. I could see it right away, I'd guess at least 5 degrees deifference between the 2 sides. I'm planning on taking it back tomorrow, but I need dome advice on what to do. Obviously, I'm going to ask them to fix it, but I doubt they will. If they refuse, what do I do then? Call the cops? Seems a little extreme, and I doubt they can do anything to fix it in a timely manner, and I hate cops and don't want them involved,but it might work. The threat might work well, because I doubt all of them are legal... Any other options? Any suggestions would be great, thanks!