I'm switching to DirecTV as soon as the new version of the Genie DVR is released. Fuck Charter. They just raised my rate by like $30/mo by refusing to give us any package discount like they've been giving us for the last 6 years. Coupled with the worst customer service I've ever had, ever, anywhere, for anything, multiple times... it's high time to jump ship and move to somewhere just a tiny bit less shitty.
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Is you is, or is you ain't, my con-stit-u-ints?
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