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Originally Posted by murphy
 Lithia thats one place that I will NOT take my car to for work. |
That's what I thought... but I guess they finally fired that jackhole that was in the service dept. I've only had to file two complaints w/ SOA over that guy:
Him: "We can't replace the clutch under warranty because that sound it makes is normal."
Me: "Did you call the Subaru Tech line?"
"yeah"
"Did they tell you about the known problem w/ the early '02 clutches?"
"yeah"
"Did they give you the test procedure to check to see if the sound is related to that problem?"
"yeah"
"Did you run that test on my car?"
"no"
"Then how can you tell me it's not that problem?"
"The sound is normal. If you'd like to dispute it, call SOA."
asshole!