[khail19]

Originally Posted by MattR

So, the car is pretty much done, I was planning on picking it up today, and I called Lithia ahead just to make sure...The shop foreman goes..."Oh man..We screwed up!, you were supposed to get a new windshield huh?"....

I'm like,"yeah, that was the one most severley damaged pieces on the car", and its on the first page of the estimate! HOW THE FUCK CAN THE COCKSUCKERS FORGET TO DO THE GODDAM MOTHER FUCKIN WINDSHIELD?

Even if the paint job is great, I will never go to the body shop there again...I swear to God it's like no one is running this place...5 times now, I've been told I will get a call back, and have had to call back on my own, nice CS. They don't plan ahead, they don't pre-order anything, they are slow as fuck, what else? ...

I pick the car up Monday , So we'll see how it looks. It better be fucking cherry for being in there 23 DAYS!!!!!!!!!

Sounds exactly like when my car was there. Took forever, they should have ordered all the parts in advance, never got called back. Then they scratched the tint on one of the rear windows while they were replacing the front one, and tried to tell me that it was there before. I got sick of being without the car, so I took it back without the dash panels in place. When they finally oredered the right parts, I just installed them myself so I wouldn't have to give them my car again. The whole reason I took it to Lithia in the first place is because I figured they would have the experience of knowing which parts to order and be able to get Subaru parts faster than an independent shop. I guess I was wrong.