My roommate has suggested I file a $200 small claims lawsuit against SOA. Chances are they'll lose by default, because it will cost them too much to bother to send a rep to court to fight me. I'm actually considering the idea, but to be honest, it's not the money that bothers me, it's the piss-poor customer service. I'd rather do something that would help change the way SOA deals with all their customers, so people don't have to go through this all the time.
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Is you is, or is you ain't, my con-stit-u-ints?
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