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Originally Posted by sperry
Gruppe-S has been nothing short of spectacular from my perspective. MikeW's bent over backwards so far and so many times for me while solving all the craziness with my swap that I hear the Russian traveling circus is after him for a contortionist job.
JC, if you're talking w/ the fellas on the parts side of Gruppe-S it can be hit or miss depending on who you talk to, but on the tuning side of things, Gruppe-S is top-notch IMO.
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I dunno Mark has always been friendly and trys to be helpful but doesn't seem to know terribly much. There seems to be a large disconnect between him and the rest of the shop. A few weeks ago he told me to call in to schedule an appointment for them to rebuild my motor. When I called I spoke with Mike. First he told me to call I-Speed (who doesn't rebuild motors period FYI) because they work on N/A motors more than Gruppe-S. I asked if he could do it anyway and he said yes, but refused to let me make an appointment because he said I should just put in one of their JDM motors instead of rebuilding mine. Despite the fact that I told him I didn't really want to do it because I wanted to throw in some cams, he insisted it was a better way to go. Of course they didn't have any JDM motors at the time, but he thought they were going to be in their next shipment and told me he would call me when they opened the container. I told him I wanted to make an appointment anyway because they would be doing the work regardless and he again refused and told me to just wait 'til later when he called me. Of course no one called me, so I PMed them after they posted them on NASIOC asking for details on the motor since I was concerned that it wouldn't just drop in. Mark just ignored my questions and sent me a link to the post. Then after I pointed out that the post said it wasn't a picture of the actual motor, Geoff sent me actual pics but still never answered my questions. That was the point I got sick of running around in circles with them and decide to just pick up a SB from the junkyard and do it myself. Then I found out I only had about a week and a half off from school, so I figured I'd just drop in the complete motor to save time. And so I find myself in my present situation. Oh and Mark was supposed to call me today so I could put a deposit on the motor, still nothing.