Without a doubt, since Gaynelle left that place has gone down the tubes. I am on the verge of switching to Michael Hohl for time-sensitive stuff and one of the online dealers for stocking items if things don't get better. We have been having huge issues getting correct parts, ordered on time (sometimes at all) and delivery takes 2-3 days because they are about 60% staffed these days and there is nobody there who can run the place from the top down. I highly recommend going somewhere else for those who have alternatives for the foreseeable future.
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FWD is the new AWD
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