Eh, I wasn't wowed by Lithia sales myself.
I wanted to simply get an appraisal on my Element, just to see how upside down I am or what my options would be. I had gone in a couple times, looking at what they had and just letting the salesman know I was interested. About a week later and a couple phone calls back and forth, I was finally able to drag mom in (car is in her name and needed to be present) and someone went around the car, took the VIN, checked all the boxes, etc.
We were in a hurry so we couldn't stick around to hear the numbers they came up with so he said "Okay, you'll be getting a call from us tonight." That was Monday, March 23rd.
It is now April 14th and I've yet to receive a call.
The whole thing left me unimpressed.
Sure I might just be bitching about it and I haven't been screwed by the service dept. like other people here have.
But come on, a car salesman not following up on a potential sale?
That's like being a serial killer and having your application for Hell denied
